Terms of Service

1. Introduction

Welcome to Lenno, a modern freelance marketplace for professionals and businesses. By accessing or using our platform, you agree to these Terms of Service.

2. Eligibility

To use Lenno, you must be at least 18 years old and legally capable of entering into contracts.

3. Platform Purpose

Lenno facilitates connections between clients and freelancers worldwide. Payments are processed using supported payout providers and payment methods.

4. User Responsibilities

• Maintain accurate and up-to-date profile information
• Deliver quality work as agreed upon in contracts
• Communicate professionally and respectfully
• Comply with community guidelines and applicable laws

5. Payment Terms

Payments are processed through supported payment providers. Lenno charges an 8% platform fee on completed transactions.

6. Privacy and Security

We protect your personal information as outlined in our Privacy Policy. Credentials for third-party providers are not stored on our servers.

7. Dispute Resolution

Disputes between users should first be resolved through our platform's messaging system. Unresolved disputes may be escalated to our support team.

8. Platform Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Planned maintenance will be announced in advance.

9. Modifications

We reserve the right to modify these terms with reasonable notice to users.

10. Contact

For questions about these terms, please contact us at support@lenno.com